Our Senior Executives

 

headshot, Richard Barber
LinkedIn Profile    Member email address

Richard Barber

I am a Sales, Marketing & Operations Executive with an MBA and an analytical-technical background which is a unique combination to help companies create and execute growth strategy.

I have worked at IBM, Rogers, Celestica, and Computershare, where I have provided inspirational leadership for Sales, Marketing, Operations and Customer Service driving strong improvements in company results.

Most recently I worked at Computershare Canada as Senior Vice President, Sales & Marketing. I also currently serve on 2 Board of Directors: The Canadian Professional Sales Association and Scientists in School.

Roles I am exploring include Chief Revenue Officer, EVP / SVP / Head of Business Development / Sales / Marketing or COO (including growth).

I have an Executive MBA from Queen's University and a Bachelors Degree in Physics from Western University.

I enjoy spending time with my family of 6 going skiing, golfing, dirt biking and driving sports cars.

 

Areas of Expertise

  • Bullet point for expertise

    Profitable Growth

  • Bullet point for expertise

    Sales & Marketing Alignment

  • Bullet point for expertise

    Transformational Leadership

  • Bullet point for expertise

    Strategic Business Alignment

  • Bullet point for expertise

    Building & Inspiring Teams

  • Bullet point for expertise

    Customer Focus & Satisfaction

  • Bullet point for expertise

    Innovation & Change Management

  • Bullet point for expertise

    Tech Savvy & Data/Metrics Driven

headshot, Jay Davis
LinkedIn Profile    Member email address

Jay Davis

For the last 10 years, as a global operations supply chain executive, I have been recruited to turn around and scale up organizations, with Volvo, Hammond Power Solutions and Canada Post. Including an assignment in Europe for 6 years as a global vice president, leading a group of experts in the deployment of a lean operating system in sales, operations, supply chain and engineering throughout Asia, Americas and Europe. Additional responsibilities included completing the due diligence and integration of recently acquired companies and deploying digital transformation strategies ensure all levels of leadership have the right information at the right time to make the right decisions.

I look forward to my next opportunity within the manufacturing, logistics, defense, construction or food sectors as a CEO/COO with a small to medium size company or a VP with a larger company within operations / supply chain or strategy.

 

Areas of Expertise

  • Bullet point for expertise

    Lean Operating Systems

  • Bullet point for expertise

    Strategy Development / Deployment

  • Bullet point for expertise

    Program Management Office

  • Bullet point for expertise

    Global Supply Chain / Logistics

  • Bullet point for expertise

    M&A Joint Ventures

  • Bullet point for expertise

    Engineering / Product Portfolio Development

  • Bullet point for expertise

    Sales

  • Bullet point for expertise

    Innovation / Collaboration

 

headshot, Steve Edmondson
LinkedIn Profile    Member email address

Steve Edmondson

I am a Customer Experience and Service Operations leader who knows how to empower customer facing functions across multiple channels to successfully leverage the full value of their customer interactions. With over 25 years of experience in running call centre operations, customer service, and customer experience functions for major organizations, I understand how vital an aligned strategy and robust cross-functional working partnership is to achieve exceptional results. A servant leader who believes that truly engaged employees are the foundation to great customer experiences, I'm proud of my reputation for developing high potential people and effective teams.

Most recently, I served as VP of Canadian Contact Centres for Manulife, and prior to that as VP Customer Service for Canada Post. I've also held similar executive roles with Rogers Communications and Bell Canada.

I have an MBA from the Schulich Business School and a BASc in Engineering from the University of Toronto.

 

Areas of Expertise

  • Bullet point for expertise

    Customer Experience

  • Bullet point for expertise

    Loyalty & Retention

  • Bullet point for expertise

    Contact Centres

  • Bullet point for expertise

    Business Transformation

  • Bullet point for expertise

    Operations & General Management

  • Bullet point for expertise

    Process Re-engineering

  • Bullet point for expertise

    Strategic Planning

  • Bullet point for expertise

    Leadership & Team Building

headshot, Steve Fretwell
LinkedIn Profile    Member email address

Steve Fretwell

I am a sales and business development expert with extensive experience in the development and execution of revenue growth strategies that helps leaders turn around poor performance and drive top line revenue and profit.

A results oriented executive and thought-provoking leader, I bring an unwavering focus on identifying and executing on emerging best practices for revenue growth that are powerful differentiators used only by industry leaders. I believe that emerging best practices for revenue growth are superior to the most common and pervasive best practices.

I bring an infectious positive mindset and curiosity about how organizations and their people can become overwhelmingly persuasive.

Adept at developing customer and stakeholder relationships at all levels, I am a highly effective leader and motivator of business development teams with a commitment to mentoring and developing teams to reach their full potential.

Excellent verbal and written communication skills with a strong professional presence.

 

Areas of Expertise

  • Bullet point for expertise

    Go to Market Strategy Development

  • Bullet point for expertise

    Coach & Mentor

  • Bullet point for expertise

    Sales Management

  • Bullet point for expertise

    New Product Development & Marketing

  • Bullet point for expertise

    Automated Underwriting

  • Bullet point for expertise

    Highly Competent Communicator

  • Bullet point for expertise

    Stakeholder Management

  • Bullet point for expertise

    Data Analytics

 

headshot, Dan Lawrence
LinkedIn Profile    Member email address

Dan Lawrence

I am an accomplished business leader with over 25 years of experience marked with success in finance, operations, IT transformation, customer care and translating organizational vision and objectives into award-winning business outcomes. I am goal oriented with the ability to consistently identify opportunities to maximize organizational efficiencies and mitigate organizational risk. I have an uncompromising belief in the potential of well-developed teams and strive to improve the team and its individuals every day.

I am currently seeking a new role as a senior leader in an operations or finance capacity where I can put my experience and passion as a strategic business leader and team builder to work. Ideal roles would be President/CEO, COO, CFO, VP Operations or VP Finance.

I hold a Bachelor of Commerce degree from McMaster University and am also a CPA, CMA.

 

Areas of Expertise

  • Bullet point for expertise

    P & L Management

  • Bullet point for expertise

    Strategic Planning

  • Bullet point for expertise

    IT & Technology Driver

  • Bullet point for expertise

    KPI Development & Reporting

  • Bullet point for expertise

    Consensus Builder

  • Bullet point for expertise

    Shareholder/Board relations

  • Bullet point for expertise

    Process Improvement

  • Bullet point for expertise

    Contract Negotiation

headshot, Toby Lennox
LinkedIn Profile    Member email address

Toby Lennox

I am a senior leader with demonstrated experience setting and driving the execution of strategies that influence the emergence, growth and turnaround of organizations and complex initiatives at the intersection of the public and private sectors.

I was originally trained as a corporate lawyer, I also have an extensive background in leadership, issues management, advocacy, international business, economic development, investment attraction, client service, communications, stakeholder engagement and media. I am passionate about developing and maintaining a corporate cultures that inspire collaboration, cooperation, engagement and innovative thinking.

 

Areas of Expertise

  • Bullet point for expertise

    Strategy

  • Bullet point for expertise

    Transformation

  • Bullet point for expertise

    Stakeholder Engagement

  • Bullet point for expertise

    Issues Management

  • Bullet point for expertise

    Government Affairs

  • Bullet point for expertise

    Corporate Governance

  • Bullet point for expertise

    Law

  • Bullet point for expertise

    Advocacy

 

headshot, Frank Massey
LinkedIn Profile    Member email address

Frank Massey

I am a Financial Services Executive with a background in Governance, Risk and Compliance. My global span includes Western Europe, North America, and the Middle East, where I built a Risk Management department from the ground up and spearheaded regulatory governance programs. I worked for American Express, CIBC, Citigroup and Scotiabank. While leading enterprise risk management and compliance initiatives, I liaised with external audit, rating agencies and financial regulators.

Currently with an Artificial Intelligence solutions provider, I spoke at the CPA Ontario Association, Rotman School of Management, and the Global Risk Institute in Financial Services on "Artificial Intelligence: Optimizing Business Transformation, Reducing Risk & Scaling Profitability."

I earned a degree in Computer Science and Statistics as well as an MBA in Finance. Interesting and challenging roles I am exploring include VP, Governance, Risk, Compliance | Head of Risk Management, Analytics, Innovation, Business Transformation | Chief Risk & Compliance Officer.

 

Areas of Expertise

  • Bullet point for expertise

    Regulatory Governance

  • Bullet point for expertise

    Enterprise Risk Management

  • Bullet point for expertise

    Compliance & Reputational Risk

  • Bullet point for expertise

    Risk Strategy & Credit Policy

  • Bullet point for expertise

    Business Transformation

  • Bullet point for expertise

    Artificial Intelligence & Machine Learning

  • Bullet point for expertise

    Servant Leadership

  • Bullet point for expertise

    Relationship Building

headshot, Rob Mauro
LinkedIn Profile    Member email address

Rob Mauro

I am a dynamic, transformational leader who builds and leads high performing teams, to achieve desired outcomes. I thrive on evolutionary change and at my best when creating a vision for business success, aligning my team, and driving forward momentum. I take pride in building positive relationships with a collaboration mindset across all stakeholders and peers.

I began my career at CPG companies Green Giant/Pillsbury and Diageo in Finance. I progressed into senior financial/operations roles across both publicly traded and privately held organizations.

I am a visionary leader, that embraces the challenge of transforming organizations and engaging teams, towards a view of thriving.

Spending time with family and friends energizes me. I stay active and focused with fitness training and triathlons. Also, I am a sports enthusiast. I am engaged with my community through Board of Directors roles or volunteer committees.

 

Areas of Expertise

  • Bullet point for expertise

    Strategic Planning

  • Bullet point for expertise

    People Development

  • Bullet point for expertise

    Acquisition Integration

  • Bullet point for expertise

    Technology & Process Automation

  • Bullet point for expertise

    Change Management

  • Bullet point for expertise

    Modelling & Scenarios

  • Bullet point for expertise

    Collaborative Leadership

  • Bullet point for expertise

    Operations Optimization