Our Senior Executives

 

KC Shendelman

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Senior Marketing Executive and Commercial Business Leader with 20 years of progressive experience across multiple industries, including Consumer Packaged Goods, Telecommunications and Arts/Education not-for-profit. Expertise in Strategy, Brand Building, Innovation, Loyalty, Digital and all forms of Communication and Media. Known for being a curious, passionate, collaborative, solution-oriented and engaged team player. Creates the foundation for profitable growth and tangible results, aligned with business objectives and needs from strategy to execution. Action-oriented and a creator of momentum, including the ability to coach, build, and motivate high-performing teams.

Most recently held the position of CMO at the Royal Conservatory of Music, leading Marketing, Sales, Operations and Customer Experience within the not-for-profit space. Prior to that, led Brand Communications and Marketing at Rogers and progressive Brand Management and Innovation roles in Tier-1 packaged good companies like Kellogg's, Cadbury and Canada Bread.

Maria Prairie

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Maria is a results-oriented, entrepreneurial leader who thrives in dynamic and continually changing environments. She has over 25 years of progressive experience with complex service-based organizations across multiple industries: healthcare, customer experience, loyalty and telecommunications. Maria is an expert in business and division start-ups; facilitating corporate transformatio; and executing business turnarounds. She excels in organizations that have a mandate to change and has the ability to bring structure and calm to chaotic situations, mobilizing people toward a common goal and facilitating success. Maria builds innovative, supportive and successful cultures through collaboration, team work, and empowered decision making.

Most recently, Maria was the Division Head and Vice President, Horizon Occupational Health Solutions, the occupational health division of the Medisys Health Group. She was fully accountable for all aspects of division success including merging 5 new brands into an existing occupational health business and, developing and executing a 5 year strategic plan. Maria came to this role having transformed the Ontario region's executive, occupational and travel health business with significant success. Prior to joining the Medisys Health Group, Maria held various business lead, sales, marketing and operations roles with some of Canada's most innovative brands: Medcan, VereQuest, LoyaltyOne and Unitel Communications (now Allstream).

 

Gilliam Amber

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Gillian Amber is a strategic Human Resources leader with expertise providing HR guidance and advise to senior management in the financial sector. Gillian is skilled at driving cultural transformation initiatives, leading talent management programs, and fostering employee engagement. She also has a solid background in communications and is a champion at driving diversity and inclusion efforts.

Gillian was with Scotiabank for 20 years. She spent the first ten years leading the Corporate Communications function for the bank's Capital Markets business before moving into HR, where she spent the next ten years partnering with Senior Management across a broad range of employee segments.

Gillian holds an MSc in Social Policy and Planning from the London School of Economics and an Honours BA from McGill University in Philosophy.

Dejan Markovic

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Dejan is a strategic operations executive and technology leader who knows how to transition organizations to customer-centric service delivery models and implement the right technologies for success. Cross-functional, multi-site management experience and considered an inspirational leader in helping organizations operate effectively and safely through consultative communication and tactical decision making. Able to draw upon both an MBA and a Master of Engineering background in creating well-disciplined strategies and governance around corporate leadership, operations effectiveness, financial planning, risk and safety management. A strong acumen for realizing corporate visions and a charismatic speaker with engaging presentation skills.

One of Dejan's proudest successes was as Cargojet Airways' Vice President of Operations. With full P&L responsibility, Dejan successfully led the complete planning and transition activities of Purolator and Canada Post's air operations business to Cargojet. In under four years, revenues increased from $190M to $380M while stock performance soared over 400%. This was a natural succession from serving as Purolator's Director of Operations and Executive in charge of leading the Canada Post Group of Companies Air Strategy. With an obligation to ensure that a fair, transparent and comprehensive process was followed while demonstrating collaborative, inclusive and hands-on leadership, a $40 million cost elimination for the Group of Companies was realized. Prior to these roles, Dejan founded and exited an oil and gas startup, led the international expansion of a global aircraft management and MRO business and held progressively senior aerospace engineering roles with Boeing Commercial Aircraft and Bombardier Aerospace.

Dejan holds a Master of Engineering degree in Aerospace from Ryerson University and an MBA in International Business from the Ted Rogers School of Management. He is also a licensed Professional Engineer of Ontario and an active pilot with dual Canada/US flight authority.

 

Joe Parent

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Joe Parent is a senior marketing & business strategy executive who remains "calm in the chaos", quickly sorting through ambiguity to create winning strategies. Working across diverse industries including telecommunications, software, employee benefits and home services, he creates strategic advantages from disruptive technologies, deregulation and industry transformation, helping companies pivot and scale quickly.

He has a full range of marketing competencies including strategic planning, business and marketing planning, product/brand management, advertising, digital marketing, public relations and regulatory affairs. Joe has worked in Canada, the US and Europe while overseeing budgets of up to USD$160M annually.

Most recently, Joe was Vice President Marketing & Customer Success at Venngo, Canada's largest provider of private group discount programs. He transformed Sales and Marketing, and created the Customer Success group, delivering exceptional customer experience and significantly improving client retention. He rebranded and repositioned the company to enhance the financial, physical and mental well-being of over 1.2M Canadian households.

Joe has a B.A (Hons) in economics from the University of Windsor and an MBA from McMaster University. In his rare free time, if he's not playing music with one of his 2 bands, he is probably day-dreaming about being a formula 1 driver.

Andrea Poptsis

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Andrea Poptsis is transformational leader who excels at bringing order to chaos. She has over 20 years experience working with high-growth businesses, ranging from start-ups to new divisions within established corporations, across a variety of industries and geographies. Most recently, she was Chief Financial Officer of the Invictus Games Toronto 2017 organizing committee where her financial, administrative and operational stewardship resulted in the games being delivered significantly under budget. Prior to Invictus, she was a key member of the Province of Ontario's 2015 Pan and Parapan American Games Secretariat where she led teams in finance, risk management and operations. Working on these complex, multi-stakeholder projects, Andrea learned how to get things done within government and the broader public service. She also has extensive private sector experience including serving as CFO of Pink Tartan, working in technology and media venture capital and advising start ups on growth, financing and corporate development.

Andrea has an H.B.A. from Ivey Business School and an M.B.A. from INSEAD. She sits on two not for profit boards and is a reluctant hockey mom who loves to play tennis.

 

Greg Kowal

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Greg is a forward thinking executive who understands how to leverage technology to grow organizations and drive success in a digital world. He has experience in both small, entrepreneurial organizations like Virgin Mobile as well as large, disciplined organizations like Bell. In each organization, he works with the executive team to establish the appropriate technology strategy, revitalize the technology team, and deliver innovative, new software products.

Most recently, Greg was the CIO of Teranet, a global leader in the digital transformation and delivery of registry services. Prior to that he was the CIO of Virgin Mobile Canada. Greg was also the SVP of IT at Bell Canada responsible for services provided to the wireless, internet, and corporate groups, and for shared services across the company. Earlier, he was the VP of IT for Bell Mobility where he led a program that transformed the existing billing, customer care, and retail systems. He also held executive roles in Nortel Networks and Imperial Oil.

Greg holds a Bachelor of Science Honours Degree in Computer Science from the University of Manitoba, and an MBA from the Ivey Business School.

Christoph Ott

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Global Operations Executive. Innovative, entrepreneurial leader with a keen eye for identifying business and operational improvement opportunities, defining strategies, creating advanced systems, and developing high performance teams. Equally capable in crisis and rapid growth management situations with a focus on continuous improvement, market share growth, profit enhancement, and business revitalization. Proven ability to build strong customer relationships.

Operations leader with 20+ years of experience integrating, optimizing and increasing the bottom line in the high-end Consumer Package Goods industry in Europe, Asia and North America. Includes 10+ years refining P&G Omni-channel Operations in Canada and the USA.

 

Chris Anderson

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Chris is a business and IT Risk, Controls and Cybersecurity Leader with significant professional services and corporate experience in financial services, telecommunications, and public sector. He has expert level skills and experience in business and information systems governance, risk management, assurance, internal controls and compliance, based on professional designations in accounting, auditing, consulting, information risk and security, active participation in continued professional development, and much practice.

Chris can bridge the gap between the LAN closet and the Boardroom. His passion for his field drives him to stay abreast of relevant technical and professional developments and to 'give back' through participation on various boards and councils. This deep technical knowledge and expertise, combined with a 'roll up his sleeves' approach, enables him to work with any level of the organization to problem solve and get things done.

Chris is a strong, caring and enthusiastic team leader who genuinely supports and challenges team members to move out of their comfort zone to advance their own careers and improve their performance.

Most recently, as VP Risk at Rogers Communications, he championed the overall risk mandate, and partnered with senior business leaders to improve short and long-term business performance. The Risk team was responsible for enterprise risk management, business continuity and incident response, insurance, fraud management, revenue assurance, corporate investigations and law enforcement support. Chris improved performance of these risk management and internal control functions by energizing team members and collaborating to build up team capabilities, processes, tools, and relationships across the company.

Prior to Rogers Communications, Chris was a Partner at Grant Thornton for 10 years, and a Partner at Ernst & Young for 7 years. At both firms, he was an acknowledged leader in sales and practice development, and high quality service delivery of IT and business risk, controls, security and assurance services.

Neissan Monadjem

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An awarded FinTech business leader with international product management experience in start-ups and corporate environments.

With a vast background in digital design, he has developed successful businesses in senior roles in product management and innovation, payment, cybersecurity and loyalty in North and South America.

Capable of identifying viable opportunities, coordinating creative product design and driving processes to fast-track banks in the incorporation of FinTech innovations. Through persuasive communication and integrity, he creates trust to promote change.
His international background and design thinking skills help transforming company culture, designing customer-centric strategies, and deploying services and products based on team-building and shared values.