Heather Tulk

Heather Tulk is seeking COO

Accomplished senior executive with deep experience in P&L ownership, digital transformation, and customer experience redesign. Customer zealot. People-focused leader recognized for ability to think and plan strategically while ensuring operational delivery.

Heather holds B.Comm (Honours) and MBA degrees and is a graduate of the Directors Education Program of the Institute of Corporate Directors.

Target Role

  • Heather Tulk is seeking COO

    COO, Chief Customer Officer, P&L Leader, Chief Commercial Officer

  • Heather Tulk is seeking COO

    CMO of an organization seeking growth, innovation and change

Target Organizations

  • Heather Tulk is seeking COO

    Information and Communications Technology, retail, financial services and home services

Career Experience

  • 2015-2017MTS Allstream
    Chief Customer Officer

  • 2010-2014Bell Canada
    SVP Marketing

  • 2006-2010Bell Aliant
    SVP, Chief Sales, Marketing and Customer Care Officer

  • 2003-2006Aliant
    VP, Head of Broadband Business Unit and CMO

  • 2000-2003Aliant
    VP, Head of Field Service Operations and Retail Channels

  • 1994-2000Aliant & NewTel Communications
    progressive assignments in service Development, advertising, product management, investor relations and merger integration

Areas of Expertise

  • Broad strategy, customer experience, marketing, sales and operations expertise, with deep technology savvy

    Broad strategy, customer experience, marketing, sales and operations expertise, with deep technology savvy

  • Authentic, transparent leadership style

    Authentic, transparent leadership style

  • Exceptional customer focus and customer behaviour understanding

    Exceptional customer focus and customer behaviour understanding

  • Expert in transformational change leadership, particularly with respect to digital evolution and disruptive pressures

    Expert in transformational change leadership, particularly with respect to digital evolution and disruptive pressures

  • Innovation leader with ability to set strategic vision and link operational plans for near-term results

    Innovation leader with ability to set strategic vision and link operational plans for near-term results

  • Strong financial insight, P&L Management and capital investment experience

    Strong financial insight, P&L Management and capital investment experience

  • Superior stakeholder communications, including Board, employee, public and investor relations experience

    Superior stakeholder communications, including Board, employee, public and investor relations experience

Social Media

  • Heather Tulk LinkedIn Profile

Contact Info

Phone: 416-209-8211
Email: Heather.tulk@carlor.ca